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Nu-Life TV Antenna Service
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SYNOPSIS
Satelectrics Antennae has been operating in the Sydney metropolitan area for over twenty years. A fleet of 20 mobile units have the versatility and expertise to meet customer needs in a fast and efficient manner throughout Sydney, Campbelltown and Penrith. The staff of 45 personnel are well trained and experienced to value each customer and to maintain a professional approach to each client. A tightly controlled installation management scheme is in operation at Satelectrics and forms an integral part of the ongoing growth of the past twenty years. The financial position of Satelectrics is strong and healthy and has the capacity for further expansion in the Cable/PayTV/Satellite industry. Satelectrics has a large client base - all potential Cable/PayTV/Satellite customers.
With over twenty years experience, Satelectrics has developed considerable expertise in domestic and commercial antenna installations - Sydney, Campbelltown and Penrith. Satelectrics has successfully completed a major satellite installation contract in N.S.W. for the Education Department in the Regional areas of Wollongong, Central Coast, Campbelltown, Penrith - Blue Mountains. Satelectrics have also been accredited by Australis Media Ltd as a Prime Contractor for Galaxy Pay TV Installations. This vast knowledge and experience of giving excellent results, allows Satelectrics to provide "A Fast, Efficient and Friendly Service". A fleet of twenty fully stocked mobile units are well equipped to install TV Antennae/Cable/Pay TV/Satellite/MMDS systems in large housing developments, apartment blocks and townhouses, schools, hotels and motels, clubs, hospitals and volume clients such as electrical contractors and builders. All equipment used in TV Antenna/Cable/PayTV/Satellite/MMDS installations is of the very best quality, heavy duty, high performance and Australian made wherever possible.
All work performed by Satelectrics is fully guaranteed - some conditions apply - along with manufacturers warranty on parts. MOBILE UNITS The company fleet of 20 fully stocked mobile units carry all the necessary parts, accessories and stock sufficient to meet the daily schedule. It is company policy for all mobile units to carry extra materials so that additional customer requests can be met on the job rather than imposing a delay upon them. Extra stock is also carried for emergency work.
Each mobile unit carries a variety of test equipment, including Field Strength Meters and other tools of trade. Each mobile unit is uniformly painted in our corporate colours and signwritten with company details and logo. WORKSHOP
The electronics workshop is fully equipped with state-of-the-art test equipment, including oscilloscopes, sweep generators and various other electronics test equipment including Field Strength Meters and Spectrum Analysers. WAREHOUSE
The main warehouse is well equipped with stockholdings that are controlled by computerised inventory procedures. HEAD OFFICE
Head office is based at Oatley in Sydney's south and is fully computerised. COMMUNICATIONS The central telephone number of 02-9579-1233 is easy to advertise and be remembered by the existing and potential clientelle.
In addition, a freecall 1800 number is in operation as well as separate numbers for both Campbelltown (046) and Penrith (047) to cater for those who prefer to call a local number. All are operated by trained telephone staff. MANAGING DIRECTOR
Managing Director of the Company is Arthur Burgess ADMINISTRATION Installation Co-ordinator Service Co-ordinator Accountant
Telephone/Computer Operators - ten personnel TECHNICAL Technical Manager Site Supervisor All other technical personnel hold one of the following qualifications:
Satelectrics takes pride in their professional approach to customers. Staff do not take things for granted and greet customers in a friendly and "at your service" approach. All personnel present to clients as neat in appearance, pleasant in disposition and courteous in dialogue with them.
Satelectrics is a member of the Metal Trades Industry Association (MTIA) Over the past twenty years, Satelectrics has developed a quick-response operational scheme to meet customer needs in the minimum of time. Satelectrics has found that when clients ring for an installation, the speed and efficiency in response time is crucial to the subsequent client recommendation and loyalty in the following years. To minimise time loss and installation delay, Satelectrics operates a tightly controlled installation management scheme which has been a major factor to the ongoing success and growth over the past twenty years. Another major part of this success in management of time. Much can be attributed not only to the quality of communication with installation personnel but also the willingness of all staff to be clear in communication, flexible and efficient in their own daily commitments. For example, it is not unusual for one mobile unit to offer assistance to another when an unexpected delay occurs. Satelectrics personnel appreciate being a part of the decision-making process and work with a minimum of supervision. Due to the progressive nature of the organisation, personnel continually offer suggestions for organisational efficiency and growth without loss to customers in the quality of service and in response time. The challenge of Cable/Pay TV installations is a natural progression to the existing and well established credibility Satelectrics has with its clients.
Naturally, Satelectrics personnel are willing to undertake training in Cable/Pay TV/Satellite installations. As Sydney's major domestic installation company, Satelectrics is a key customer to a large list of suppliers. As such, there will no doubt be some distinct advantages to Cable/Pay TV customers. These would include up-to-date product range, quality of material, standards of service, and importantly, fast and efficient response time. Not the least would be competitive prices and access to the best of technical support.
Drawing on the extensive experience of twenty years which has culminated into the high daily volume of individual dwelling installations, multiple dwellings units and major projects of the present day, Satelectrics can offer all of the following:
FINANCIAL CAPABILITY Satelectrics's financial position and arrangements are such that the company has a healthy and strong capacity for immediate expansion into Cable/Pay TV installations. This financial capability translates into all aspects of such a venture. Financially, Satelectrics can purchase the necessary stock, introduce the appropriate equipment, additional mobile units, staff, and most importantly, training of existing personnel. Satelectrics as a Company Pty Limited is an audited organisation. Each year the balance sheet demonstrates that the company's assets exceed its liabilities including debts to financial institutions and creditors.
The majority of Satelectrics clients are cash customers and so the company does not carry a high dependency upon overdraft facilities, heavy liability to commercial interest rates or shareholders. |